Jr. Systems Administrator, Wareham, Massachusetts, United States


We are a member company of The Smithers Group, trusted providers of innovative solutions. Smithers Viscient performs environmental and consumer safety contract research and regulatory services for the crop protection, pharmaceutical, industrial chemical, and the consumer product industries. Smithers Viscient has performed standard guideline and higher-tiered environmental studies for over 45 years. We conduct studies to satisfy all regulatory requirements globally. Smithers Viscient is a leader delivering trusted testing services.

Offerings include environmental fate, plant and animal metabolism, aquatic and terrestrial ecotoxicology, honeybee and pollinator testing, avian toxicology, residue, analytical, and product chemistry, and regulatory risk assessment.  Contact us to apply or to learn more about a career at Smithers Viscient. 

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Jr. Systems Administrator, Wareham, Massachusetts, United States

Posted: 08 March 2018

Job Summary 
Position functions within the IT services department and is responsible for day to day administration and maintenance of Local Area Network (LAN), user support, and future developments to include network expansion and upgrades, software packages, and streamlining processes. The System Administrator’s role is to manage and tune in-house computer hardware and software systems, and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Strong customer service orientation. Must have proven analytical and problem-solving abilities with the ability to learn new systems quickly. Must be able to effectively prioritize and execute tasks in a high-pressure environment. Strong interpersonal and oral communication skills required. Adept at reading, writing, and interpreting technical documentation and procedure manuals. Ability to conduct research into hardware and software issues and products as required. Ability to present ideas and solutions in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Skilled at working within a team-oriented, collaborative environment. 

  1. Job Duties 
Essential Functions 
  1. Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers. 
  2. Coordinate network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
  3. Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.
  4. Testing of new technologies prior to release in production environment.
  5. Position will act as primary electronic archivist for electronic data generated from instruments with computerized operating systems capable of meeting the 21CRF11 requirements.
  6. Additional duties as assigned. 
Marginal Functions 
  1. Manage all operating systems and end-user software.
  2. Manage communications (e-mail, instant messaging, etc.) and connection solutions, including workstation connectivity, local area networks, company intranet, Internet applications, and phone systems.
  3. Ensure the integrity and security of enterprise data on host computers, in multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance.
  4. Manage input/output fleet, including printers and scanners.
  5. Manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance on multiple networks.
  6. Perform network and security audits.
  7. Perform and test routine system backups and restores.
  8. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
  9. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  10. Support application development teams throughout project lifecycles.
  11. Support customized systems (sensor system, local help desk, Part 11 archiving system).
  12. Analyze system, server, application, network, and input/output device performance.
  13. Manage virtual servers for performance and reliability.
  14. Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
  15. Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
  16. Create required reports in response to business user needs.
  17. Participate in negotiations with vendors, outsourcers, and contractors to secure hardware and software products and services.
  18. Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
  19. Manage and/or provide guidance to junior members of the team.
Physical Functions
Sitting - 70%              
Standing - 15%
Walking - 25%            
Bending - 15%
Lifting - 15%               
Desktop Computing - 80%
Visual - 100% 
  1. Laboratory Safety
      1.Must be able to wear gloves, lab coat, eye protection, sleeves, hearing protection, pesticide suit,             plastic booties, dust masks, and a face mask. 
  1. Must be able to understand and follow laboratory safety standards
    Job Specifications
    College diploma or university degree in the field of computer science and 1+ years equivalent work experience. Knowledge of Citrix, VMware, Microsoft, and Linux operating systems. Knowledge of Agilent Chemstation ECM, Waters Empower 2, and Analyst software. Working technical knowledge of current systems software, protocols, and standards, including Microsoft Office, Exchange 2010, SonicWall firewall/VPN, Active Directory, SQL Server. Strong knowledge of local and wide area network administration. Hands-on software and hardware troubleshooting experience. Experience with data management, including backups, disaster recovery, and archiving. Experience documenting and maintaining configuration and process information.Good understanding of the organization’s goals and objectives. Knowledge of applicable data privacy practices and laws. Knowledge of PHP, Python, MySQL, SQL programming languages a plus.

The benefits

  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • 401(k)
  • Paid Holidays
  • Paid Vacation

 What makes Smithers Viscient a great place to work? Learn about how we make a global impact, and see an overview of employee benefits and perks.

To apply for this position, please send your CV to jbowman@smithers.com